Refund and Return Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund, reprint or credit to your Funds Account.

Non-refundable items

  • Custom Stickers printed with your provided design as they are unique and can’t be sold again.
  • If you changed your mind

To complete your return, you need to contact us.
Please do not send your stickers back to us unless we say to do send.

If you colours (or colour shade) slightly different?

Please note, that computer-generated proofs give only a representation of colours. Digital printed jobs will be printed out as CMYK colours.
Colours are subject to light/dark tolerances because of monitors and the material. Firstly the screen/monitors have LED’s, but printed stickers (or other materials) don’t have LED’s, so on the sreen the artwork colours might look much brighter. Also, not al lscreen calibrated to show the reapl colours and you might see different shades as well. It’s highy recomended to order a smaller quantity before ordering a bigger amount to check the colours and adjust if required.

There are certain situations where refunds are granted:

  • If we made a mistake we we’ll offer reprint at no extra cost or can offer full refund or add a credit to your Funds Account

 

Refunds

If you are approved for refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

 

Exchanges & Reprints

We only replace (reprint) items free of charge if they are defective or damaged or lost by delivery company.

 

Need help?

Contact us at info@stickers24.ie  for questions related to refunds and returns.